The decisions and actions we take today determine what the world will look like and what the reality of the next generations will be like in the future. 

Sustainability Strategy of ING Bank Śląski 2021-2023 

ING Green Statement 2021 

Sustainability Newsletter 1H 2021 

Annual Report ING

Integrated annual report

Read our latest report

Our responsibility

For more information go to Sustainability Strategy of ING Bank Śląski

Global challenges:

  • Debt and unsuccessful financial decisions
  • Barriers to entrepreneurship development.

Local change:

  • A better financial future for our clients
  • Facilitation in establishing a company.

Global challenge:

  • World inequalities and discrimination.

Local change:

  • Inclusive and diverse workplace
  • Increased availability of financial services for everyone.

Global challenge:

  • World inequalities and discrimination.

Local change:

  • Sustainable investments financed
  • Smaller ecological footprint, better chance of climate protection.


The Responsible Business Forum


We are a member of the Responsible Business Forum

We have been a member of the Responsible Business Forum since 2019. The Forum is an expert organization that is the initiator and partner of key undertakings for Polish CSR. FOB inspires business that changes the world and connects people who change business. It works for sustainable development.

Socially responsible companies


We are in the first place of socially responsible companies

In the 14th edition of the Responsible Companies Ranking in 2020, ING Bank Śląski took 1st place in the general classification, obtaining the maximum number of points and 1st place in the banking, financial and insurance sector.

The Golden CSR Leaf


We have the Golden CSR Leaf

In 2020, we once again received the Polityka's CSR Golden Leaf, as one of the organizations distinguished by activities in the field of sustainable development. We were also appreciated for our commitment to the climate in the area of electromobility.

The Orange Code


The Orange Code

Business ethics standards of our employees are based on “ING Values and Behaviours” set out in the Orange Code. Compliance with those principles is one of the fundamental employee obligations.

The Orange Code consists of:

  • ING Values (we are honest; we are prudent/we apply common sense; we are responsible)
  • ING Behaviours (you take it on and make it happen; you help others to be successful; you are always a step ahead).

The Orange Code is an important element of our corporate culture. It is also applied in many banking processes, e.g. in the employee performance evaluation. Employees together with their supervisors set the actions through which the Orange Code is being implemented. Our values and behaviours are also part of a recruitment process.

Employees can give each other Kudos. Kudos is our way of showing recognition. We use it every day as it is a convenient and good method of thanking others for the behaviours which are consistent with our Orange Code. Since the launch of the application (June 2016), we have given in total 100 thousand Kudos in Poland.

ING Values

You take it on and make it happen

You help others to be successful

You are a step ahead

ING Behaviours

We are honest

We are prudent

We are responsible

Voluntary Services


ING Voluntary Services Programme

As part of our ING Voluntary Services Programme, we encourage employees to include financial education and entrepreneurship in the local community projects. The formula of the voluntary services programme is open and anybody can get involved the way they like. Our Bank gives every employee the option of devoting 8 hours of work per year to voluntary activities.

Our volunteers closely cooperate with ING for Children Foundation.

ING for Children Foundation

The ING Polish Art Foundation

See also



We are customer centric. We listen to clients and offer them user-friendly and innovative products matching their needs.



We build culture underpinned by trust, dialogue and responsibility. In this manner we create the workplace which facilitates development of each and every



We manage the environmental footprint where we operate. We strive to protect the environment and educate employees.



We care for the knowledge of finance domain to be common and our services available. Our foundations and volunteers support local communities.

Team and contact

Joanna Dymna-Oszek

Dyrektor Biura Zarządu Banku, Ambasador Strategii Zrównoważonego Rozwoju

Joanna Warmuz

Expert of Sustainability and CSR